Training

Free online courses for anyone working in food service

All about Allergens training is a free online course for anyone working in food service. 

Everyone working in food service,  from the manager through to the food preparation and food service staff – needs to be aware of the risks that food allergies pose. It is also important to know how to identify and manage food allergens and how to respond to enquiries from customers with food allergies.

All about Allergens 2020 is the course to undertake initially.

Time to complete: 1 - 1.5 hours.

The next step for cooks and chefs: general food service has been developed to build on the knowledge gained from the All about Allergens course.  It is designed specifically for chefs and cooks working in general food service kitchens, to assist them in making their food business safer for customers with food allergies.  

Complete All about Allergens 2020 first.

Time to complete: 1 - 1.5 hours.

The next step for cooks, chefs and camp staff (who may be involved in food service) has been developed to build on the knowledge gained from the All about Allergens course.  It is designed specifically for chefs and cooks working in camps, to assist them in making camps safer for people with food allergies.  

Complete All about Allergens 2020 first.

Time to complete: 1 - 1.5 hours.

All about Allergens for Hospitals allows hospital staff and volunteers to adopt best practice procedures for food allergen management throughout the hospital. 

See Choose your Course to select the appropriate course for you.

Kitchen Managers and Supervisors
For managers and supervisors who oversee the kitchen’s operations. It will help managers to adopt best practice procedures for food allergen management in the kitchen and ensure staff are taking the necessary precautions when preparing meals for patients with food allergy.
Time to complete: 1.5 hours (approximately)

Kitchen Staff
For kitchen cooks and chefs, food preparation staff and operational food service staff. It covers how to safely prepare meals for patients with food allergy, paying attention to food storage, cleaning, meal plating and meal delivery.   
Time to complete: 1 hour (approximately)

Ward Managers and Nurses
For hospital executive, unit/ward managers, registered nurses and enrolled nurses. It provides guidance about managing patients with food allergy on the ward and making sure that the right meal and fluid is delivered to the right patient. 
Time to complete: 1 hour (approximately)

Ward Support Staff
For ward support staff including nursing assistants, personal service assistants, ward/admission clerks and other ward support staff or volunteers involved in patient care. It provides guidance about managing patients with food allergy on the ward and making sure that the right meal is delivered to the right patient.
Time to complete: 40 minutes to 1 hour (approximately)

How often to undertake the courses: At least every 2 years 

Resources

The All about Allergens Resource hub provides an overview of the legislative context for food allergens in food service and manufacturing and also information to assist food service authorised officers to help to improve practises around food allergen management. Authorised officers have the opportunity to help educate the food service and food manufacturing sectors about food allergen management.

The Food allergen portal was created by the Allergen Collaboration to provide different sectors in the community with links to best practice food allergen resources and key messages to promote in the different sectors.

Food Allergy Aware News

Food allergy management videos 2 20207 April 2020

New video resources have been developed by the National Allergy Strategy to help parents, carers and people with allergies to select, prepare and store food safely.

 

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This project received funding from the Australian Government Department of Health.

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